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Hot Jobs 

Compliance Officer

(Portland OR / Remote)

WAAVE offers fair-priced payment processing for merchants in High-Compliance industries. We are hiring an experienced Compliance Officer to help us cope with the growth we are experiencing. As an emerging Fintech company, we must maintain a healthy ecosystem and protect our valuable banking relationships and users alike. This role is pivotal in our organization.

If you are good at seeing the big picture and are passionate about changing the status quo while building a company that strives to make a positive impact in the financial services industry, we encourage you to apply.

Responsibilities

  • Lead our merchant onboarding process

  • Mastermind compliance policies and protocols on behalf of the organization

  • Develop and implement a compliance program to ensure the organization operates in accordance with state and federal laws

  • Determine compliance metrics and establish a system for tracking them

  • Remain up to date on federal and state laws related to the organization and update policies accordingly

  • Perform compliance audits to determine whether establish protocols are being followed and where they can be improved

  • Maintain up to date written documentation and policies related to the organization's business activities

  • Create a compliance resource library for staff members to reference when they have questions

  • Train the WAAVE Team to ensure we are always informed and up to date of regulations changes

Qualifications for Compliance Officer

  • 3+ years prior experience in risk management or compliance roles

  • Must have, or be willing to obtain a compliance certification

  • Comfortable working in a startup environment but able to maintain a corporate mentality.

  • Superior attention to detail in order to identify and correct risky practices

  • Must be a strong communicator 

  • Team player comfortable working with minimal supervision

  • Exemplify strong knowledge of industry protocols and best practices

  • Excellent analytical skills and ability to accurately interpret complex documents and policies

  • Strong time management and organizational skills and able to meet deadlines

  • Should have a strong moral code and sense of ethics

  • Familiarity with the leading scanning tools in the industry 

  • Willingness to expand your knowledge on industry-specific rules and regulations beyond AML / KYC

Operations Associate

 

(Portland OR, or Remote)


 

Responsibilities for Operations Associate

  • Complete clerical and administrative tasks to assist onboarding of new clients

  • Make recommendations for business performance improvement

  • Assist managers in daily tasks

  • Cooperate with different departments to improve business operations

  • Provide support to existing clients

  • Provide support to users

  • Assist with multiple tasks across departments.

Qualifications for Operations Associate

  • Bachelor's degree 

  • Minimum 2 years experience in a professional business environment

  • Exceptional verbal and written communication skills

  • Strong business acumen

  • High attention to detail

  • Proficient in technology especially Google Suite 

  • Excel proficiency is a must

  • Proactive qualities with the willingness to learn

  • Ability to work well under pressure and with minimal supervision

  • Must be able to work long hours seated and in front of a computer

  • Must be comfortable with the startup environment where more often than not we must do tasks outside the scope of the title. 

The BIG picture:

If you are an extremely organized person able to track complicated processes while striving to always improve them and you are looking for a challenge we might be a good fit. 

Expect a lot of admin work in a very dynamic environment but at the same time welcome new jobs for totally different sides of the business. One day you might be running onboarding of new clients and the next day, helping with a marketing campaign.

 

We can't emphasize this enough, you must be organized and have fun multi-tasking and working outside of your comfort zone with minimal supervision.

Super useful skills:

-Canva

-EDMs (we use active campaign)

-Google Everything 

-Trello

Head of Growth (Digital)

(Portland, OR / Remote)

 

The Head of Growth Marketing will manage our digital product and drive all of the digital strategies for customer acquisition and retention.

Within Fintech, we are pioneering a new business model to help underbanked retailers grow revenue and expand at exponential speed, we are looking for someone to take ownership over the digital pillar of our overall growth strategy.

  • Minimum 8 years of digital marketing and e-commerce experience.

  • Proven track record in developing, implementing, and growing successful performance marketing media strategies.

  • Experience in identifying target audiences and micro-moments, and planning digital campaigns.

  • Skilled at using data and metrics to provide actionable insights, as well as determine optimizations throughout the customer journey.

  • Ability to build relationships and work cross-functionally with creative, content, and external agency teams

  • Analytical and quantitative skills balanced with creativity and passion.

  • Ability to work in a fast-paced environment of creative and hardworking thinkers.

  • Startup mentality, corporate ambition

  • Hands-on when needed, ability to lead a small team with grand goals

  • SaaS gurus welcome!

The BIG Picture:

Develop, implement and manage all aspects of the company’s digital marketing strategy (B2B2C) 
Build the company’s data engine to measure all KPIs through the customer journey from download to purchase, retention, and advocacy.
Maintain and develop all the company’s digital platforms to increase traffic, optimize conversion rate, and improve customer retention.
Lead and manage digital channels including AdWords, SEO, Email, CPC, Affiliate, Social Advertising, Media Partnerships, etc.
Test progressive and innovative ideas to position the brand as a leader in the payment industry
Meet new customer, revenue, and margin goals, while managing an efficient budget.
Keep on top of the latest digital industry trends and opportunities

Product Manager

(Portland, OR / Remote)

 We are looking for an experienced and talented Product Manager to join and help us shape our product. You’ll be a part of an energetic, fast-paced team and work closely with Engineering, Design, Marketing, and Sales to map the direction of the product and roll-out features that drive growth goals.

We are looking for someone who can work across the entire product development cycle – customer research, UX discovery, hypothesis definition, wireframing, sprint planning, project management, and product marketing.

  • 3+ years of experience in software product management

  • Bachelor’s degree in a relevant field or equivalent experience

  • A proven track record of working with designers, engineers, and various stakeholders to coordinate, plan, execute, and track product releases from beginning to end.

  • Excellent written and verbal communication skills

  • Outstanding project and time management skills

  • Strong problem-solving skills and willingness to think outside the box and roll up one’s sleeves to get the job done

  • You don’t need to be a senior software engineer, but a technical background is a plus

  • Familiarity with agile software development methodologies is also a plus.

  • If you are obsessed with tech, tech trends, new technologies and products you belong with us!

  • AWS knowledge needed

The BIG picture:

Drive the entire vision and delivery of new products, features to keep the business relevant and competitive
Conduct market and customer research to identify potential features or releases
Manage the roadmap, prioritize product opportunities, refine feature ideas and maintain existing features to drive business goals.
Maintain and update existing features.
Produce high-level product requirements, iterate with your design and engineering teams.
Engage stakeholders in leadership, research, data, and support, and a coordinate across teams to maintain product and strategy alignment.
Coordinate go-to-market strategies when launching a new product or feature.