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  • Writer's pictureThe WAAVE Team

Fraud and Scams: How to Spot and Avoid Them in the Wellness Industry

Fraud is an increasing concern in the world of e-commerce, particularly for high-risk and alternative product sellers. Fraud is the deliberate deception of others for personal gain, usually in the form of money or sensitive information. It's essential to be aware of potential scams, not only to protect your business but also to maintain your reputation and customer trust. In this article, we'll look at how to detect fraud, and why it's crucial to avoid being scammed to protect your business.


scam alert

Understanding Fraud: Why It's Important to Protect Yourself

Fraudulent activities can have severe consequences for both businesses and consumers. For businesses, chargebacks, lost revenue, and a damaged reputation can be devastating. For consumers, the losses can range from financial losses to identity theft. Additionally, fraud fuels customer distrust and reduces their willingness to engage in online transactions.

By detecting and preventing fraud, you protect your business and customers from the adverse effects of scams, fostering loyalty and trust.


Detecting Fraud: Tips to Recognize Scams

There are practical aids to help detect fraud. Start with a simple task - verify customer information. Do the delivery address and phone number check out? Fraudsters tend to sprinkle in typos or use fake details to escape attention.

Another potential smoke signal is unusual order patterns. Multiple purchases in rapid succession, orders of unusually large quantities, or shipments to different addresses might be signs of fraudulent activities.

Do keep close tabs on your chargeback rates. If they are unusually high, it might be an indication of fraudsters trying their luck with your store.

Additionally, strange customer behavior can be a giveaway. If a customer seems overly eager to push through with a transaction or tries to tamper with the payment process, it's reason enough to be suspicious.


WaaveSonar: An Effortless Fraud Prevention Tool

In the battle against fraud, WaaveSonar is an invaluable weapon. Tailored especially for the needs of high-risk wellness product sellers, this nifty tool uses a sophisticated technology to sift through over 35 transaction parameters. If it spots potential risks or recognizes any fraudulent patterns, it immediately alerts you, allowing you to take corrective action swiftly.


Embedding WaaveSonar in your operations has its perks. Aside from acting as a reliable shield against online frauds, it can notably cut down your chargebacks and also help foster customer trust. The best part? It's free with your WaaveCompliance subscription, working tirelessly behind the scenes for your business.


In a nutshell, staying alert and proactive against fraud is a must for wellness sellers. By welcoming WaaveSonar into your operational arsenal, you can efficiently tackle scams, keep your business safe, and provide a secure, trustworthy shopping experience for your customers.


Embracing measures to avoid scams is a surefire way to bolster business growth, assuring your customers of a safe shopping experience. To know more about WaaveSonar and how to add WAAVE to your payment options, request your DEMO: https://qr.getwaave.com/waave/yq5BV

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